Refund Policy

Matchstick & Co. is proud of each and every coffee bean that is roasted, packed and delivered to your doorstep. But if for any reason you are not completely satisfied with your purchase, kindly review our Exchanges and Refund Policy.

We will allow return and exchange of package after reporting within 24 hours of receiving the item. To be eligible for a return, your item must be in the same condition that you received it - sealed and unworn. We will also be needing a receipt or any proof of purchase.

Kindly email us at within 48 hours so that our team can resolve the issue immediately. Reports beyond the specific period will not be accepted.

Refunds will be decided upon receiving returned package. If approved, you will be automatically refunded on your original payment method.